How long will the QuickStart installation take me? WiFi Hub - 30 mins. My Self Install Kit Hasnt Arrived ! i ordered a self install kit on wednesday was told implicitly it was arriving today , its now 17:21 and i have heard nothing , no delivery tracking , no emails after the pre contract emails and order email , i need to know what is happening urgentlyNew Install Assistance. You'll also receive your contract either by email or by post to check and sign. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Search Search. These prices are for new customers only. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Our latest broadband statistics reveal one in six (15%) broadband users paid between £20 to £29. Switching to Virgin Media? QuickStart self install; Broadband. At least 30Mbps download speeds in every room or £100 one-off credit. The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. SpeedWeb Safe only works when you’re connected to your Virgin Broadband at home. A new secure password will be generated for you. This should give you the correct specs for internal cabling (Page 20 onward)& external ducting. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. To run the scan, simply connect to your Hub. Options. We’ve also made setting up your broadband easy with our QuickStart self-installation kits. Switching to Virgin Media? QuickStart self install; Broadband. Use the links below to find out more. Smart Home Installation €90. Install your Broadband Install your Broadband I want to connect with a tablet or mobile Connect manually To connect manually with Windows find the network on your computer first, click the connect button and then enter the WiFi password. 1Gb Broadband & Loaded TV : Minimum period of 12 months applies. . M500 – 516Mbps, the fastest, most widely available fibre optic deal in the UK. Hoping someone can help me with a pre-installation question. I have gone to attach the cable to the wall and it looks like it's a screw fitting. Virgin Media services are only available in eligible Virgin Media network areas. Hi PicklesPower, Welcome to the Community and thank you for posting. I can't push the cable onto the fitment! Please help as I have no clue what to do lol. Why you’ll love Virgin Mobile; Stay connected with Virgin Mobile; Already with us? Using your phone abroad; Get help with your mobile; Lost or stolen phone; Get the Virgin. Launched in November 2020, our Essential broadband packages provide a range of affordable options including Essential broadband (£12. Broadband, TV and phone; Broadband and phone; Broadband only; Mobile broadband; Business. Just connect your own phone or the phone purchased to the port marked TEL 1. Premium PC Support can help you with computer problems that are not directly related to our broadband service such as setting up a new computer, fi rewalls and virus protection. While 4G technology laid the. Further exclusions & legal stuff apply. So, in the lounge connect a cable to the socket and the hub and 360 box to that cable via the splitter, and connect the box to the hub with an Ethernet cable. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. These prices are for new customers only. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. These prices are for new customers only. Virgin TV 360. While it used to only be available in very few locations, it’s now available across Virgin Media’s entire network. . Plus get help on things like wayleave & access agreements. Generally, the process involves the following steps: Check availability: Before placing an order, you should check if Virgin Media's broadband services are available in your area. Hi there, I have recently signed up for broadband and selected the self install kit for delivery. tIt’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. This option is not available for Virgin Media: Tivo® Service and homes that haven’t had cable services for a while, so check first to see. Go to Account settings, then Account details b. TV 360 and home phone not currently available in 2022/23 network expansion areas. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Media installation information is important for new Virgin users or users changing homes. Virgin Fibre Areas only. This promotion means you won’t pay the usual setup fee of £35. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. Everything you need will be at your doorstep with easy-peasy instructions to get you connected. For Virgin TV 360 customers, if you are already a Disney+ Premium subscriber, simply log into the app on your Virgin TV box. in Networking and WiFi yesterday; Unlock Virgin Media account. At Virgin Media, our WiFi Hubs offer unlimited, lightning-fast broadband and 99. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. These prices are for new customers only. The engineer will be working both inside and outside your property. I was unable to do step 1. £8 a month add-on or at no extra cost. Or stream, control and manage. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. This promotion means you won’t pay the usual setup fee of £35. TV; Buy a TV package; Add or upgrade TV; Buy premium channels;. If you in a property that's recently been added to Virgin Media's network we have another video th. * Call costs may vary. No setup fee is available on all bundles, broadband & phone, and broadband only packages. At a certain stage we are unable to stop a delivery, and you will still need this equipment if any follow up manned-installation is needed to complete installation. Sign in . Setting Up The Virgin Media Stream When you order the Stream, you can get a Virgin Media O2 engineer to install it for you – but self-installation is relatively easy, even though – curiously – the box. These prices are for new customers only. * Call costs may vary. To run the scan, simply connect to your Hub. 14 minutes ago. Ready to kick off? Let's get you set up with QuickStart. Turn on the router, wait for the lights to configure correctly according to the instructions. This means you may find Virgin Fibre, Voice and Virgin TV services are intermittent. Virgin Media services are only available in eligible Virgin Media network areas. . Call the Pre-installation and delivery team on 0800 052 1734. We’ve also made setting up your broadband easy with our QuickStart self-installation kits. Installing Our Equipment – Quickstart (self-installation) and Technician Installation. These prices are for new customers only. You can also add WiFi Max to our. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Security matters. You’ll be able to get this with Virgin Media, Vodafone, Sky, and some other providers in Ireland. You can also use our Broadband installation guide , or you can check out our information on how to set up Broadband . 1Gb Broadband : Minimum period of 12 months applies. Entertain me; Broadband Deals. I was supposed to receive it on 02/09, but I was sent another email saying that the delivery date has been pushed to 21/09. These prices are for new customers only. Explain what needs to be done and book an engineer visit. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. Find the best deal for you with average speeds of up to 1130Mbps. We do broadband. Got my virgin media self install kit but I don't have a virgin socket. in Networking and WiFi Sunday; No Virgin Media Wall socket . Select ‘Customize your bundle’ then under. E. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 4 0 0 Charis01 Tuning in 417 Views Message 1 of 8 Flag for a moderator Self install issue on 12-12-2022 21:34 We were eligible for the self install kit. To change this setting, follow these steps: Enter the Hub’s IP address 192. M200 Fibre Broadband and Virgin Phone: New customers only. 168. You simply plug the kit in, preferably somewhere out in the open, and connect!Call the pre-installation and delivery team on 0800 052 1734, explain the problem, and see if it can be moved forward. The QuickStart pack was supposed to arrive today, however, I have had no update on the order (no dispatch notification or yodel tracking ID). 0 Kudos. Virgin Media services are only available in eligible Virgin Media network areas. Virgin Media services are only available in eligible Virgin Media network areas. Virgin Media reserves the right to withdraw this offer at any time. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. TV 360 and home phone not currently available in 2022/23 network expansion areas. Lines are open 12pm-10pm, 7 days a week. Broadband. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Email address. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. Broadband, TV and phone; Broadband and phone; Broadband only; Mobile broadband; Business broadband;. 99. . Every time the date is changed I have been sent the same text message:. John. #VirginMedia #VirginMediaQuickStart #V. On trying access Virgin email via Virgin Media website - comes up forbidden in Email an hour ago; QuickStart self-install pack delivery delayed by over 1 month in QuickStart, set up and connections 3 hours ago; Virgin media green box in QuickStart, set up and connections 5 hours ago; broadband upgrade in Speed 6 hours agoCan't find Virgin Media socket. I don't think I have the right plug? I've plugged the cable in the only. Available with M50 broadband or faster. Virgin Media services are only available in eligible Virgin Media network areas. If you have an other QuickStart installation from Virgin Media,. Broadband deals . Virgin Fibre Areas only. Mobile customers can also use the app to keep on. the Virgin Media broadband and home phone service. E. Using DOCSIS ® 3 technology, our cable’s thicker core and unique design allows us to deliver VIVID speeds of up to 200Mbps. Thanks for reaching out to us and welcome to the Community Forums. To run the scan, simply connect to your. in Networking and WiFi Sunday; Not able to self install in QuickStart, set up and connections Thursday; QuickStart setup/Account in QuickStart, set up and connections Tuesday; Broadband ordered but not delivered in QuickStart, set up and connections TuesdayIf you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. TV 360 and home phone not currently available in 2022/23 network expansion areas. Pay Monthly SIMs; Family Plan; Learn about mobile. But if you feel we’ve fallen short of this, please let us know. com We won't use this address for marketing purposes - promise. Text yesterday saying Yodel will be in touch with a 2 hour delivery slot and heard nothing, no tracking number received either. 3 days; Sky Broadband – 7. This promotion means you won’t pay the usual setup fee of £35. Your engineer will arrive at your chosen time on your chosen day. We look after your details carefully. How to set up Broadband. If our technician needs to. Joining in. Check your package & bills . To do this, simply press and hold the power button until the screen turns on. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Broadband deals. The cable could be hidden within, or behind, furniture. *. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. BT charges £130 to install a new one, for instance. Register today and see the benefits for yourself. A new secure password will be generated for you. At Virgin Media, our customers come first and we aim to give you the best customer service possible. This promotion means you won’t pay the usual setup fee of £35. Virgin Media Ireland Limited, Macken. Hi @Robertvm 👋. Keep in mind though, for new builds, most of this will all be built into walls when the new building is constructed. The box and cables may have been removed by the previous occupiers. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 3 weeks ago. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. These prices are for new customers only. No setup fee. Click to confirm. Also, I’ve never had an email confirming an account number so I can’t even log into anything to track the order. At Virgin Media, our WiFi Hubs offer unlimited, lightning-fast broadband and 99. Using DOCSIS ® 3 technology, our cable’s thicker core and unique design allows us to deliver VIVID speeds of up to 200Mbps. We'll work with you to put things right and we'll always try to use your feedback to improve things where we can. How to set up Virgin TV. 15 if we don’t turn up on the promised day of an. 50 a month for 15Mbps), Essential broadband plus (£20 a month for 54Mbps), Essential broadband plus with Stream (an additional one. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Make sure that all of the wires are connected nice and finger tight, Then check whether it has been activated correctly on your account. We’ll get you set up as one of our approved partners. Broadband + Phone: M200 Fibre Broadband – 213Mbps at £30 monthly. Within two working days you will receive a Welcome Pack with confirmation of your installation date. Sign in to My Virgin Media a. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. You have a legal right to these details. If they ordered Virgin Media Broadband, TV or Home Phone, then you’ll both receive your cash 60 days* after the installation date. Offers available to new broadband and new TV customers only. Moved house, and my new self install broadband equipment supposed to be delivered today. . 0 once you have your Quickstart box. in/connectapp If after going through the self-checks, you still need some help, feel free to pop along to. Quick tips on prepping for Virgin Media technician's visit. For customers new to Virgin Media – select one of the Broadband/TV bundles currently available, then: Enter your postcode when prompted to check availability in your area. When I called to actually get the package and confirm the start date and such things, I was guaranteed that I could just get a quickstart self-install kit, which is great. If your home has been connected to Virgin’s network previously, you may be eligible to self-install with its QuickStart pack (within 4 days). Installing and configuring your kitRe: Self Install kit not delivered. Step by step guide to self installing your Virgin Media broadband Hub 4. Broadband; Buy Broadband; Upgrade your existing broadband; Broadband Speed Test; Packages. TO INSTALL VIRGIN TVO BOX- RUNNING CABLE FROM CONNECTION OUTSIDE TO DOWNSTAIRS DINNING ROOM. What to expect with broadband installation QuickStart means you can plug the kit straight in, with no drilling or technical know-how needed. If it already has been - either because you're a previous customer or someone who lived in your home before you was - then you can use the Virgin Media QuickStart installation to get going. I don't see a Virgin Media Wall Socket anywhere in. If you are in a standalone property (not communal flats/apartments) there should be a brown or grey box on the front wall. Virgin Media Television; For business; Webmail; Sign-in; My Virgin Media. Can anyone help?Web Safe only works when you’re connected to your Virgin Broadband at home. No setup fee is available on all bundles, broadband & phone, and broadband only packages. I later received a "gone away form" on Friday. Go to Account settings, then Account details b. There must have been a previous installation or you would not have been offered a self install. This promotion means you won’t pay the usual setup fee of £35. But if you feel we’ve fallen short of this, please let us know. The cable could be hidden within, or behind, furniture. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Select Netflix Premium to access 4K Ultra HD with compatible devices. on 02-05-2022 12:35. There is a good chance the self-installation Kit (including any service equipment) was sent out to you ahead of your contact to us advising about the lack of internal socket. No wall socket to connect. . indd 3 09/03/2016 12:48SHARE. You may still need to pay an activation fee, but some deals will offer activation for free. No setup fee. We can understand the frustration caused and we want to best help. QuickStart, set up and connections. openreach how to self install your broadband connection uswitch self installation support for internet customers at t official site installing your kit yourself discover virgin mediaVirgin Media broadband installation process can vary depending on the type of service you choose and the existing infrastructure in your area. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Broadband deals. TV 360 and home phone not currently available in 2022/23 network expansion areas. Virgin Media also allows you to self-install your broadband with a QuickStart pack if you already have an existing Virgin Media connection in your home. Virgin Media Set-up Fee: There’s an activation fee of £35. 2 as the wire is already in. Virgin Stream hub offering money-back for. Virgin Media installation times Virgin Media has its own network, but installation times are similar to Openreach network providers, at approximately 14 days for a new customer. WiFi Booster can be. Search Search. £30 an appointment – If you can get QuickStart but choose not to. Have your QuickStart self-install pack delivered straight to your door and get set up in your own time, faff-free. Options. New customer, trying to self install my hub and 360 box. £8p/m extra or included with Gig1 or Volt. g. Hi, I purchased a self install pack as a new customer & had booked the delivery for today. Remove any unwanted software that may have been installed. These prices are for new customers only. If you’re a. How to install Virgin Media Broadband? If you’ve received one of our Quickstart kits, you’ll find some simple step-by-step instructions in the pack. However, if your property has been connected to Virgin Media’s cable network at some point in the past three years, you could do a much quicker broadband setup with the Virgin Media self-install. Find the network. Leave it off for about 10 seconds. You call the shots—set up your Internet yourself, safely and conveniently. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. 4 At this stage it would be a good idea to install your phone too. 0 once you have your QuickStart box. We a. These prices are for new customers only. Plug into the Hub. If things have changed and you need to cancel your installation altogether, you’ll be able to get help with that online, too. Video guide prepared by Luqman Khanis with how to self install virgin media pod. As far as UK providers are concerned, Plusnet take the longest time, whereas the wait time for Virgin Media customers is the shortest. John. You'll also receive your contract either by email or by post to check and sign. However, if you are leaving Virgin Media and desperate to get out of your contract early, BT will credit your new account with up to £300 if Virgin charges you termination fees. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. self installation guide how to install broadband quickstart virgin media self install guide replacing a wired or wireless. The work itself will likely take less than a day to complete. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Virgin media pod is an intelligent #wifi extender. Hi, I filled out the forms to be set up for a new virgin media package for broadband and received an email saying "Thanks for choosing - 5256834 Self-install. on 05-09-2023 19:05. But this is provided you already have an undamaged Virgin Media socket. Fibre broadband • Virgin Media WiFi Hub • 54Mbps average download speed • 5Mbps average upload speed. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. We’ll send you a reminder email closer to the date too. Team Spirit can be cancelled at any time by providing 30 days’ notice. Virgin Media Smart Home with Google Nest FAQs. pd10525x. Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks. Or, if you bought TV or Broadband, did you fancy installing your kit yourself with one of our self-installation QuickStart packs? Sorry, but you won’t be able to install TiVo. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Now if you choose our 1 Gig or 2 Gig broadband packs, we’ll guarantee an ultrafast, seamless broadband experience in all areas of your home at no extra charge. 0. Most Virgin Media deals on contracts of 12 months or more come with a £35 activation fee. Quick tips on prepping for Virgin Media technician's visit. Need help installing Virgin Media broadband? Use our QuickStart self installation package for quicker broadband and internet set up. Finally, they'll complete the setup to make sure it's all working. on 05-09-2023 19:05. You must be a Virgin Media Broadband customer & in the home of another participating Virgin Media Broadband customer to avail of the Wi-Free service. We have been waiting for a pre-installation of broadband to our house in Brixham, Devon. No, you can keep using the same phone you’ve always used. Your contract start date is also the day your bills will start from, but you won't receive your first bill until a later date. its been almost a week and I have not received any update on the status of my home delivery order, the self install kit was supposed to arrive on the 1st of September. You can have it posted to your home or collect it. I could connect it in my house self install. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. With our QuickStart self. Hello, I signed up for Virgin Media broadband last night - the delivery of the QuickStart self-install pack was listed as 25/11/2023. These prices are for new. Engineer installations. 12. Check out all the benefits you could get. Hello,I signed up for Virgin Media broadband last night - the delivery of the QuickStart self-install pack was listed as 25/11/2023. Different upstream speeds are available at either 2Mbps. Pretty easy to install your home internet. 99 for line installation in 2022 (Uswitch survey of 2,003 broadband users, August 2022). Receive your new router in the post. I have been able to access your service on our system and I can see you may be affected by an ongoing SNR outage. 0 and phone. However, if you’re already receiving free prints, you will continue to do so for the duration of your offer. Update your personal details, view recent bills, make payments and so much more – 24 hours a day, 7 days a week! Welcome to Virgin Media SSID) ORD 161346 Virgin Media D4A Self Install Guide_VMHUB_p_0803. Virgin has a guide for estate builders. These prices are for new customers only. Speed. At least 30Mbps download speeds in every room or £100 one-off credit. The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. I have just signed up again. Pay a fee. 5G Home Broadband (Self-install and Fixed Wireless Access) We’re really excited to talk to about 5G home broadband. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. I have just ordered a self-installation kit for my student housing. @RhinoSesame wrote: My PepsiCo. Mobile Your Account. either by one of our engineers or when you plug in our self-install kit. * Call costs may vary. How to set up Fibre Broadband. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Or you may be quicker than average! You won’t be involved the whole time. TV 360 and home phone not currently available in 2022/23 network expansion areas. Hello, I signed up for Virgin Media broadband last night - the delivery of the QuickStart self-install pack was listed as 25/11/2023. Email address. How to register to use the TV Go app or website. indd 3 09/03/2016 12:48Check out the do's and don'ts, in our Community FAQs. Self-install. Perfect for when you can’t all decide on what to watch. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. This video is for you. on 28-09-2022 14:00. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. Virgin Media Help - Get help, tips and advice to m. 0 once you have your Quickstart box. Our self install kit was due to be delivered on Wednesday 28/09. I’ve got. Meanwhile I have not even received my account number to at least sign up and get an update on my order, neither have I received an email from Yodel, I. Please remember, there’s always a £35 activation fee for our services. New Install Assistance. Search Search. All our deals are unlimited broadband packages - download and stream what you like. I just received my self install kit yesterday but I don't seem to have a virgin media socket to plug it in to. Stream from Virgin. 54Mbps Fibre Broadband. . I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Account - Cable. 162010 VM Self Install Online Version. Up to 3 WiFi Pods if needed. Received my equipment yesterday, this morning I tried to push gently the red banded coax cable into the wall socket and the F connector fell off the cable! I called VM tech support and they said they are going to send a new cable in 3-5 days. 12 month or 30-day rolling contracts. You can also add WiFi Max to our. Seamlessly set up your broadband connection with Virgin Media's comprehensive guide. You’ll find some simple step-by-step instructions telling you how to set up each of your services. Broadband, TV and phone; Broadband and phone; Broadband only; Mobile broadband; Business broadband;. Best time to contact you. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Back to Shop. Acceptance of online orders is subject to provision of valid bank account details to allow payment by Direct Debit. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Pay Monthly. upgrade. This means you may find Virgin Fibre, Voice and Virgin TV services are intermittent. 114. We have a self-installation option called Quickstart. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Pay Monthly SIMs; Family Plan;Sky broadband installation. Team Spirit can be cancelled at any time by providing 30 days’ notice. Excludes broadband faults and broadband network outages. 6 days; Vodafone – 7. @RhinoSesame wrote: My PepsiCo. Virgin Fibre Areas only. To confirm private browsing is on, you will see the word inPrivate beside your address bar. What you get in your QuickStart pack depends on what Virgin Media services you ordered. Did you go for the option of having everything done by one of our expert technicians? Step by step guide to installing your Virgin Media broadband and Hub 3. 13Gbps (1130Mbps), it’s 22 times faster than the national median – seriously impressive. Self install on 13-06-2022 17:14 Hi, I used to have Virgin Media Broadband couple of years ago but have now rejoined and I have 1 of those self installs but struggling with the wall socket. //virg. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. £8p/m extra or included with Gig1 or Volt. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday.